Platform maintenance
Apply relevant updates and review compatibility for platforms where client-side maintenance is required.
Website care and maintenance
Website maintenance in Brisbane that keeps your site accurate, secure and useful.
Ongoing website maintenance and support for Brisbane and South East Queensland local businesses — software updates, backups, checks and small content changes handled for you, so the website never becomes another weekend job.
Indicative pricefrom $149 / month
What is included
Backups and recovery
Confirm the available backup process, retention and practical restore path for the chosen hosting platform.
Uptime and form checks
Monitor availability and periodically test important enquiry pathways.
Small content updates
Make agreed text, image, service, team or opening-hour changes within the care allowance.
Performance checks
Watch for oversized assets, broken pages and avoidable issues that reduce mobile usability.
Jargon-free support
Provide useful answers and agreed response expectations without sending the client through generic support queues.
The process
Clear decisions from first review to handover.
- 01
Care plan
Confirm the platform, risks, update allowance and response expectations.
- 02
Baseline check
Record access, backups, forms, analytics and current site health.
- 03
Maintain
Complete the agreed recurring checks and requested small updates.
- 04
Report what matters
Flag decisions, risks and worthwhile improvements without bloated reporting.
The intended outcome
The care plan should match the platform. Managed builders such as Wix require less technical maintenance than a self-hosted WordPress installation, so the service and price should reflect the real work involved.
IN PLAIN TERMS
Website maintenance in Brisbane, without the agency overhead.
Most Brisbane small-business websites don’t fail dramatically. They drift: a plugin goes out of date, the contact form quietly stops sending, the opening hours change but the site doesn’t, and the “new” photos are three years old. Website maintenance is the routine work that stops that drift — and a care plan means one local person is responsible for it.
The Local Enquiry Co is a Brisbane-based, founder-led studio. You deal directly with Jacquie, in the same time zone, and the plan is sized to your platform: a managed builder such as Wix or Squarespace needs less technical upkeep than a self-hosted WordPress site, and the price reflects that.
- Software and platform updates applied as needed
- Backups confirmed, with a practical restore path
- Uptime monitoring and periodic contact-form checks
- Small content updates — hours, prices, team, services
- Mobile usability and performance checks
- One point of contact, no support queue
Three plans, one starting point: Website care from $149/month covers maintenance and small updates; Care + Local SEO from $399/month adds monthly search and Google Business Profile work; Always-On from $550/month adds AI-visibility tracking and a monthly list of improvements to approve. Compare the care plans.
Ask about website maintenance for your site Questions
Useful answers before you decide.
Need a more specific answer? Send a short note and Jacquie will recommend the simplest sensible next step.
How much does website maintenance cost in Brisbane?
Our website care plans start from $149 per month for maintenance, backups, monitoring and small content updates. Care + Local SEO is from $399 per month and Always-On, which adds AI-visibility tracking, is from $550 per month. The final price depends on your platform and how many updates you need each month — Jacquie confirms it before anything starts.
What does website maintenance actually include?
Software and platform updates where your site needs them, confirmed backups with a practical restore path, uptime monitoring, regular checks that your contact and quote forms still send, small text and image changes, and jargon-free support from one person. Larger design or new-page work is quoted separately.
Can you maintain a website you didn’t build?
Usually, yes. Jacquie starts with a baseline check of the platform, access, backups, forms and analytics, then recommends a plan sized to what the site genuinely needs. If a site is on a platform that isn’t a good fit, she’ll say so rather than sign you up.
Does a small business website really need maintenance?
It depends on the platform. A managed builder such as Wix or Squarespace needs less technical upkeep than a self-hosted WordPress site, but every site needs its forms tested, its content kept current and someone watching for breakages. A care plan means you find out a form stopped working in a routine check — not from a lost customer.
Is website care compulsory?
No. Ongoing care is optional unless a specific project agreement says otherwise. The handover will explain which responsibilities remain with the client.
Does care include unlimited changes?
No. Each plan should define the included update allowance and quote larger design, copy or functionality work separately.
Who owns the domain and website account?
The client should normally own the domain and live platform subscription, with The Local Enquiry Co added as an appropriate collaborator or manager.
Start with the real problem